Privacy Policy
Last updated: July 1, 2025
Lutz Plumbing Co ("we," "our," or "us") operates plumberlutzfl.com (the "Site"). This Privacy Policy explains how we collect, use, and safeguard information from visitors to the Site.
Information We Collect
Information you provide: If you use a contact form or email link on this Site, you may provide us with your name, phone number, and a description of your service need. This information is used solely to respond to your inquiry.
Automatically collected information: We use Google Analytics 4 (GA4) to collect anonymous usage data including pages viewed, session duration, general geographic location (city/region level), and device type. GA4 does not collect personally identifiable information. We also track clicks on phone number links (click-to-call events) for service improvement purposes.
Phone calls: When you call (813) 726-1817, call data may be recorded or logged by our phone service provider for quality and dispatch purposes.
How We Use Information
- To respond to service inquiries and dispatch plumbing technicians
- To understand how visitors use the Site and improve its content
- To measure the effectiveness of our phone call and contact touchpoints
- To comply with applicable law and professional licensing requirements
Third-Party Services
We use Google Analytics 4. Google's data practices are governed by the Google Privacy Policy. You may opt out of GA4 tracking by installing the Google Analytics Opt-out Browser Add-on.
Cookies
This Site uses first-party cookies set by Google Analytics to distinguish unique visitor sessions. No advertising cookies or cross-site tracking cookies are used. You may disable cookies in your browser settings; Site functionality is not affected by doing so.
Data Retention and Security
Contact form submissions and inquiry records are retained for a reasonable period consistent with service delivery and any applicable professional recordkeeping requirements. We implement reasonable technical measures to protect information submitted to the Site, though no method of internet transmission is completely secure.
Your Rights
Florida residents may have rights under applicable state law regarding access to and deletion of personal information. To submit a request, contact us at (813) 726-1817.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site after changes constitutes acceptance of the updated policy.
Contact
For privacy-related questions, call (813) 726-1817 or visit our contact page.